Support

Something not working, or have an idea? Email support@outwardspace.app. Tell us your iPhone model, iOS version and what you were doing when it happened.

Common questions

Why did a launch time change?

Launch times come from the providers and move often. Outward shows how certain each time is, from an exact time down to a rough month. Pull down on the list to refresh.

My reminder went off at the old time.

Reminders are scheduled on your iPhone from the last schedule Outward loaded. Open the app to refresh them; it updates reminders when a launch moves. If a launch is put on hold, its reminder is cancelled.

I'm not getting reminders.

Check Settings → Notifications → Outward and make sure notifications are allowed.

A broadcast won't play in the app.

Some providers don't allow their video to be shown inside other apps. Use Open in browser to watch on the provider's site.

What does the Deep Space Network tab show?

Which spacecraft NASA's three ground stations, in California, Spain and Australia, are talking to right now, how far away they are and how long their signals take to reach Earth.

Where are my follows and journal stored?

Only on your iPhone. Outward has no account, so deleting the app deletes them. See the Privacy Policy for details.